Monitor and analyze your AI Voice Agents' performance metrics including call quality, response time, and conversation success rates in real-time production environments.

Hamming can call your agent every hour to make sure your production agents are working well and aren't experiencing common issues like hallucinations, latency, and poor performance.

Continuous monitoring of your production voice agents with hourly health checks to catch issues before your customers do.

24/7 Automated Voice Agent Monitoring

Ensure new deployments and updates don't introduce bugs or performance issues with automated regression testing.

Automated Regression Testing

Get notified immediately when your voice agents experience critical issues or performance degradation.

Instant Issue Detection & Alerts

Hamming's health checks are a game-changer. We get instant alerts if Mia's performance drops or if there are any anomalies in customer interactions, letting us address issues before they impact our business.

Mia - 24/7 Auto Dealership

Kelvin Pho, Co-Founder and CTO, Mia

Automated Health Checks

Analyze your AI voice agent calls with detailed analytics.

Get detailed insights into your AI voice agent performance with comprehensive analytics and reporting.

Comprehensive Call Analytics Dashboard

Track and analyze detailed quality metrics to ensure optimal voice agent performance.

Advanced Quality Metrics

Identify and prioritize areas for improvement with data-driven insights.

Actionable Improvement Insights

Hamming didn't just help us test our AI faster — its call quality reports highlighted subtle flaws in how we screened candidates, making our process much more robust, engaging and fair.

PurpleFish - High-Volume AI Recruiter

Martin Kess, Co-Founder and CTO, PurpleFish

Comprehensive Call Quality Reports

Save countless hours by automating voice agent A/B testing across thousands of scenarios to ensure consistent, accurate, and compliant responses.

Test your voice agents at scale with thousands of concurrent scenarios to identify performance bottlenecks and reliability issues.

High Volume Concurrent Testing

Compare different versions of your voice agents side-by-side to make data-driven decisions about deployments and optimizations.

Voice Agent Version Comparison

Benchmark different voice agent providers against each other to select the best solution for your needs.

Voice Agent Provider Benchmarking

Hamming's AI Voice Agent A/B testing makes it easy for us to test new AI voice agent providers and roll out the best performing AI voice agent to our customers.

Podium - 24/7 AI Employees

Jordan Farnworth, Director of Engineering, Podium

Voice Agent A/B Testing

Receive real-time alerts for critical issues like hallucinations, latency, and poor performance.

Get instant notifications when your voice agents experience critical issues like latency spikes or failures to respond.

Real-time Voice Agent Alerts

Flag problematic conversations for human review or add them to your testing dataset for continuous improvement.

Voice Agent Case Flagging

Follow structured workflows to efficiently triage and resolve voice agent issues.

Voice Agent Issue Resolution Workflows

Actionable Alerts

Participant engagement is critical in clinical trials. Hamming's call analytics helped us identify areas where Grace was falling short, allowing us to improve faster than we imagined.

Grove AI - Clinical AI Research Agent

Sohit Gatiganti, Co-Founder and CPO, Grove AI

Call Analytics for AI Voice Agents | Hamming AI

Hamming AI

Call Analytics for AI Voice Agents | Hamming AI

Monitor and analyze your AI Voice Agents' performance metrics including call quality, response time, and conversation success rates in real-time production environments.

Call Analytics

Automated Health Checks

Hamming can call your agent every hour to make sure your production agents are working well and aren't experiencing common issues like hallucinations, latency, and poor performance.

- Automated monitoring of your production agents
- Automated regression testing of your AI Voice and Chat agents
- Have peace of mind knowing your agents are working well
- Real-time alerts for critical issues like spikes in latency, agent stops responding, or poor call quality

Health checks

Comprehensive Call Quality Reports

Analyze your AI voice agent calls with detailed analytics.

- Detailed analytics on call quality, response time, and conversation success rates
- Identify and prioritize areas for improvement
- Generate reports to share with stakeholders

Call Quality Reports

Voice Agent A/B Testing

Save countless hours by automating voice agent A/B testing across thousands of scenarios to ensure consistent, accurate, and compliant responses.

- A/B test different versions of your agents or voice agent providers
- Monitor latency spikes over time

Actionable Alerts

Receive real-time alerts for critical issues like hallucinations, latency, and poor performance.

- Real-time alerts for critical issues like spikes in latency, agent stops responding, or poor call quality
- Flag cases for human review or to add to your golden dataset for future testing
- Easily triage and respond to issues with guided workflows

Actionable alerts

Schedule a live demo with Hamming AI to learn how our platform can improve your voice agent performance.

Call Analytics

Monitor and analyze your AI Voice Agents' performance metrics including call quality, response time, and conversation success rates in real-time production environments.

Automated Health Checks

Comprehensive Call Quality Reports

Voice Agent A/B Testing

Actionable Alerts

FAQs

Make your AI voice agents more reliable

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