Health checks

Hamming can call your agent every hour to make sure your production agents are working well and aren't experiencing common issues like hallucinations, latency, and poor performance.

Hamming works with

RetelLiveKitPipecatOpenAIVapi
Mia - 24/7 Auto Dealership
Mia - 24/7 Auto Dealership
Kelvin Pho, Co-Founder and CTO, Mia

Hamming's health checks are a game-changer. We get instant alerts if Mia's performance drops or if there are any anomalies in customer interactions, letting us address issues before they impact our business.

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24/7 Automated Voice Agent Monitoring

  • Hourly automated test calls to verify agent functionality
  • Monitor key metrics like response time and audio quality
  • Early detection of performance degradation
  • Historical tracking of agent reliability
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Automated Regression Testing

  • Compare agent behavior before and after updates
  • Validate consistent responses across agent versions
  • Detect unintended changes in agent behavior
  • Maintain quality across deployments
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Instant Issue Detection & Alerts

  • Instant notifications for latency spikes
  • Alerts when agents stop responding
  • Detection of audio quality issues
  • Customizable alert thresholds and channels

FAQs

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Make your AI voice agents more reliable

We've built mission critical data products at
  • Tesla
  • Microsoft
  • Anduril
  • Square
  • Citizen