Hamming AI has raised $3.8M in Seed funding to make AI voice agents more reliable.
Grove AI, a pioneer in clinical trial automation, leverages Hamming to ensure their AI research agent Grace provides reliable, safe, and efficient participant recruitment experiences.
With Hamming's comprehensive testing and monitoring, Grove AI maintained a 97% patient satisfaction rate across 165K+ calls, ensuring both efficiency and compliance in clinical trial recruitment.
Sohit Gatiganti, Co-Founder and CPO @ Grove AI
Clinical trial recruitment faces significant challenges in participant screening, scheduling, and follow-up. Manual processes are time-consuming and prone to errors, while maintaining HIPAA compliance adds another layer of complexity.
Grove AI needed a way to automate these processes while ensuring high-quality participant interactions and strict compliance with healthcare regulations.
We helped Grove AI implement comprehensive testing and monitoring for Grace, their AI clinical research agent, ensuring reliable and compliant participant interactions at scale.
Hamming enables Grove to automatically test Grace across thousands of participant screening scenarios, ensuring reliable performance before deployment. This replaces hundreds of hours of manual testing with automated validation.
Through comprehensive testing, Grove validates Grace's ability to handle complex medical terminology, multi-language support, and diverse participant interactions while maintaining HIPAA compliance.
Hamming's call analytics help Grove identify areas where Grace needs improvement, enabling faster optimization than previously possible. The platform provides detailed insights into every participant interaction.
With continuous monitoring and instant alerts, Grove can quickly address any issues in Grace's performance, ensuring consistent quality across all participant engagements.
Hamming provides Grove with comprehensive compliance reports that demonstrate Grace's reliability and compliance to healthcare partners, building trust in their AI-driven approach to clinical trials.
The platform's automated monitoring ensures all participant interactions maintain strict compliance standards while providing detailed audit trails for regulatory requirements.
Our voice agents are trained to mimic human conversations, including accents, background noise, and pauses.
For each call, we automatically score the call quality and provide detailed analytics.
Our AI voice agents can call your agents in any language, including English, French, German, Hindi, Spanish, Italian, and more.
Calls analyzed
Average analysis time per call
Metrics analyzed per call
Quality assurance monitoring
Tran Le, Co-Founder and CEO, Grove AI
Hamming gives us incredible peace of mind. We can confidently test and monitor all of Grace's phone calls for patient safety and quality of care.
