Test Vapi Agents

Connect your Vapi assistant in minutes. Auto-sync configurations, auto-generate test scenarios from your prompt, and run reliable agent tests with transcripts, recordings, and 50+ quality metrics.

Hamming works with

LiveKit
Vapi
Retell AI
Pipecat
OpenAI
Synthflow
Daily
11 Labs
LiveKit
Vapi
Retell AI
Pipecat
OpenAI
Synthflow
Daily
11 Labs
LiveKit
Vapi
Retell AI
Pipecat
OpenAI
Synthflow
Daily
11 Labs

Time to value

First test report in under 10 minutes

Connect your provider, sync your agents, and validate real calls in one workflow.

1
Connect Vapi

Link your Vapi account to Hamming in one click.

2
Sync assistants

Enable auto-sync to keep assistants and overrides updated.

3
Run a test

Launch a test run and review transcripts, audio, and metrics.

What you need

  • Vapi account with configured assistants.
  • Optional: custom overrides and variable values to validate.

Connect in minutes

  1. 1
    Go to Agents > Providers > Connect Vapi.
  2. 2
    Authenticate with your Vapi credentials.
  3. 3
    Enable auto-sync to import your assistants automatically.
  4. 4
    Verify in Agents > List, then run a test call.

Validation checklist

Confirm the integration is working before scaling your tests.

  • Provider shows Connected in Agents > Providers.
  • Agents appear in Agents > List with the provider badge.
  • A test run produces transcripts and audio in the run summary.
  • Vapi dashboard lists Hamming test calls after the run.

Provider-specific capabilities

Built for Vapi teams

Provider-aware testing and monitoring without changing your stack.

Assistant-level sync

Keep assistant configuration and overrides aligned with every sync.

Outbound call support

Auto-generate room links and call IDs for outbound voice tests.

Provider-aware analytics

Review transcripts, recordings, and tool call data per Vapi run.

50+ quality metrics

What we measure

Comprehensive evaluation across accuracy, conversation quality, voice performance, and task completion.

Accuracy & Correctness

  • Factual accuracy
  • Intent recognition
  • Response relevance
  • Hallucination detection

Conversation Quality

  • Turn-taking flow
  • Interruption handling
  • Context retention
  • Conversation completion

Voice & Audio

  • Latency (time to first word)
  • Speech clarity
  • Background noise handling
  • Accent robustness

Task Completion

  • Tool call success rate
  • API integration reliability
  • Goal completion rate
  • Error recovery

Independent evaluation

Why vendor-neutral testing?

Get unbiased results with consistent metrics across all providers—not self-reported scores from your vendor.

Comparison between provider built-in testing and Hamming
AspectProvider built-in testingHamming
ObjectivityOptimized for their platformVendor-neutral evaluation
ConsistencyMetrics vary by providerSame 50+ metrics across all providers
Cross-vendor comparisonCan't compare across vendorsA/B test agents across any provider
IndependenceSelf-reported resultsThird-party validation
ComplianceLimited audit trailSOC 2 certified, audit-ready reports
ScalePlayground-level testing1000+ concurrent production tests

What you get with Hamming

  • Auto-generate test cases and assertions from your prompt.
  • Pull tool call data, transcripts, and recordings directly from your provider.
  • Run your first test in under 10 minutes with 50+ built-in metrics quality metrics.
  • Test both voice and chat agents with unified evaluation.

Frequently Asked Questions

Everything you need to know about testing Vapi agents with Hamming.

Connect your Vapi account to Hamming with one click, enable auto-sync to import assistants, and run automated tests. Hamming simulates real customer calls and evaluates responses with 50+ quality metrics including accuracy, latency, and conversation flow.

Yes. Hamming auto-syncs your Vapi assistants, including overrides and variable values. Configuration changes are reflected automatically without manual imports.

Hamming captures transcripts, audio recordings, tool call data, and call IDs from every Vapi test. Review conversations in the Hamming dashboard or export for analysis.

Hamming auto-generates room links and call IDs for outbound voice tests. Configure test scenarios with target phone numbers or use WebRTC for faster iteration.

Most teams run their first Vapi test within 10-15 minutes. Connect your account, enable auto-sync, and Hamming generates test scenarios from your assistant's prompt automatically.

Yes. Hamming tests any Vapi configuration including custom LLM providers, function calling, and knowledge bases. Test scenarios validate end-to-end conversation quality regardless of your LLM setup.

Hamming runs hundreds of test scenarios in parallel, simulating diverse accents, background noise, and edge cases that manual testing misses. Teams report 90% reduction in testing time and catch 3x more issues before production.

Yes. Hamming evaluates agents using any Vapi voice configuration including ElevenLabs, PlayHT, and custom cloned voices. Audio-native evaluation analyzes actual speech quality, not just transcriptions.