Enterprise security for voice and chat agents,
without the enterprise timeline.
- Compliance
- SOC 2 Type II certified. HIPAA BAA available.
- Data residency
- US by default, EU available
- Support
- Forward deployed support, a shared Slack channel, and a response SLA under 4 hours for critical issues
- Releases
- Weekly. Bug fixes in days, not months.
Hamming works with
All integrations
One platform,
not three vendors.
Testing, red teaming, and monitoring for enterprise voice and chat agents, in one place.
Automated voice agent testing
Generate hundreds of test scenarios from your agent's prompt and run them in parallel with simulated accents, background noise, and interruptions. Issues surface before production.- 50K+ concurrent test calls
- 65+ languages and regional accents
- CI/CD integration on every PR
Production monitoring
Score every production call automatically. Hallucinations, policy violations, and quality drops are caught in real time, and one click turns a failed call into a regression test.- Real-time quality scoring
- Slack and PagerDuty alerts
- Failed call to test case in one click
Red teaming and audit trails
A complete audit trail for every test and production call, exportable to your SIEM. Compliance reports for stakeholders, and red teaming for prompt injection and jailbreaks.- SOC 2 Type II certified
- HIPAA BAA available
- PII and PHI redaction
Security controls
SSO with Okta, Microsoft Entra ID, and Google Workspace. Role-based access control per workspace. Single-tenant deployment with customer-managed encryption keys for full isolation.- SSO and RBAC
- Single-tenant deployment
- Customer-managed encryption keys
Your data
stays yours.
We do not sell customer data, and we do not train on it. It is used to provide the service to you, and for nothing else.
Why enterprise teams
choose Hamming.
A 90% win rate in head-to-head evaluations against other voice testing platforms. Here is why.
Real production call replay
Replay real production calls with their audio, timing, and caller behavior intact. When a call fails, one click makes it a regression test, so you test against real conversations as well as synthetic ones.Custom evaluation metrics
Score every call on your own business rules: compliance scripts, accuracy thresholds, sentiment targets. 50+ built-in metrics, plus as many custom scorers as you need.Speech-level analysis
Hear how callers spoke, not only what they said: frustration, sentiment shifts, pauses, interruptions, and tone. Transcript-only tools miss these.Native OpenTelemetry observability
Send OpenTelemetry traces, spans, and logs straight to Hamming. It works alongside Datadog and the rest of your stack, and keeps voice agent data in one place for faster debugging.
Support from the team that builds it.
What enterprise
teams test.
Regulatory compliance
Check required disclosures, consent flows, and industry regulations before deployment.Security red teaming
Probe for prompt injection, jailbreaks, social engineering, PII leakage, and attempts to get around your guardrails.Load testing at scale
Confirm your infrastructure holds up at peak traffic.Multi-turn workflows
Test appointment sequences (book, reschedule, cancel) with memory that persists across calls.Human handoff
Check that escalations reach a person with the right context, and that fallbacks work.CI/CD release gating
Run the full suite on every PR and block deployments that miss your quality bar.
Enterprise
questions.
Browse every answer on the FAQ pageHamming is SOC 2 Type II certified. We support SSO with Okta, Microsoft Entra ID, and Google Workspace, role-based access control per workspace, and customer-managed encryption keys for single-tenant deployments.
Enterprise customers can request our security packet, including penetration test results and architecture documentation.
No. Your data is used to provide the service to you, and for nothing else.
Yes. Hamming signs BAAs and supports HIPAA-aligned workflows and PHI/PII redaction options. We support US-only data residency by default, with single-tenant deployment available for stricter isolation.
Our RBAC system lets you restrict PHI data access to authorized personnel while giving contractors access to testing environments only.
By default, all Hamming data stays in the United States. We also offer EU clusters for GDPR compliance. Single-tenant deployments can be provisioned in your preferred region with complete data isolation.
Data retention is configurable per workspace, from 7 days to unlimited, with PII and PHI redaction options at ingestion.
Enterprise plans include <4 hour response SLA for critical issues, forward deployed support, and a dedicated Slack channel with direct access to our engineering team.
We also offer uptime SLAs and custom support arrangements.
Yes. Hamming supports SSO integration with major identity providers (Okta, Microsoft Entra ID, Google Workspace). Our RBAC system lets you control access per workspace, restrict PHI access, and maintain audit trails.
You can give contractors testing-only access while restricting production monitoring to authorized personnel.
Our internal SLA is 24 hours for simple feature requests and about 1 week for complex features. Enterprise customers get prioritized feature development.
We ship weekly, not quarterly. If you need something, we can usually build it quickly.
Yes. We've run 50K+ concurrent test calls during enterprise load testing. Default workspaces support 50 parallel calls, configurable up to 100+. For stress testing, we shape concurrency to the customer's voice platform and test plan.
This lets you run thousands of test scenarios in minutes, covering edge cases that would take weeks of manual testing.
Yes. For enterprises with strict isolation requirements, we offer single-tenant deployment with dedicated infrastructure. This includes customer-managed encryption keys and complete data isolation.
On-premises deployment is available for specific use cases. Contact us to discuss your requirements.