Voice AI Testing for QSRs

Yes. Hamming simulates realistic drive-thru environments including engine noise, wind, speaker distortion, and background passengers. We test how your voice agent performs under actual acoustic conditions to ensure order accuracy.

Hamming creates test scenarios covering common modifications ('no pickles', 'extra cheese', 'light ice') and validates that your voice agent captures, confirms, and processes them correctly. We test substitutions, additions, and complex combo modifications.

Absolutely. Hamming simulates realistic ordering scenarios that trigger POS integration, order creation, and payment processing. We validate data accuracy, handle error scenarios (POS downtime), and measure integration latency.

Hamming simulates lunch rush, dinner rush, and game day volumes with 50-100+ concurrent calls. We monitor order accuracy, latency, and system stability under heavy load to ensure your voice agent maintains performance when it matters most.

Yes. Hamming lets you create test scenarios for new promotions, limited-time offers, and seasonal menu items. We validate that pricing, availability, and upsell logic work correctly before customers interact with them.

Yes. We support testing in Spanish, French, and 65+ other languages. We validate that your voice agent handles bilingual customers and regional accents common in QSR environments.

We create test scenarios for allergy inquiries (gluten-free, nut allergies, dairy-free) and validate that your voice agent provides accurate ingredient information and handles substitution requests correctly.

Yes. We test voice agents across different franchise configurations to ensure consistent customer experience, accurate local menu items, and proper handling of location-specific promotions.