Chinese testing and monitoring
Voice agent testing for Chinese-speaking callers.
Test your voice agents across Mandarin and Cantonese, with regional accents, vocabulary, and speaking styles.
Hamming works with
All integrations
Test across Chinese accents and dialects
Check that your voice agent understands Mandarin and Cantonese at different speeds and with regional pronunciation.
“麻烦把预约改到四点，可以吗？”
heard 十 (ten) for 四 (four)
Regional coverage
- Test with Mandarin and Cantonese accents
- Regional dialect support for testing
- Non-native speaker testing for global accessibility
Speaking style variations
- Fast and slow speech pattern testing
- Formal vs. casual conversation styles
- Technical jargon and domain-specific vocabulary validation
Pronunciation challenges
- Proper noun and brand name recognition
- Numbers, dates, and special character handling
- Homophone and homonym disambiguation testing
Natural Chinese conversation flow testing
Validate your voice agent's ability to handle natural Chinese conversations, including interruptions, clarifications, and multi-turn dialogues.
Conversational patterns
- Interruption handling and turn-taking validation
- Clarification requests and confirmation flows
- Context retention across multi-turn conversations
Language nuances
- Chinese idioms and colloquialisms understanding
- Politeness levels and formality adaptation
- Cultural context and appropriate responses
Error recovery
- Misunderstanding recovery strategies
- Graceful handling of unclear speech
- Rephrasing and alternative question formats
Chinese market compliance and localization
Check that your voice agent meets regional requirements and responds the way local callers expect.
Regional compliance
- Compliance requirements for East Asian markets
- Data privacy and security standards
- Accessibility standards compliance
Cultural localization
- Date, time, and number format localization
- Currency and measurement unit adaptation
- Cultural sensitivity and appropriate responses
Industry terminology
- Healthcare and medical terminology validation
- Financial and banking vocabulary testing
- Legal and compliance language accuracy
Frequently asked
questions.
Browse every answer on the FAQ pageHamming supports testing across Mandarin and Cantonese. We use ASR providers including Deepgram and AssemblyAI to test dialect coverage for Chinese voice agents.
We measure accuracy using Word Error Rate (WER), Character Error Rate (CER), and custom phoneme-level metrics. You can benchmark against Chinese native speaker baselines and compare performance.
Yes, Hamming supports multilingual testing including code-switching scenarios. This is especially important for East Asian markets where bilingual conversations are common.
You can upload custom vocabulary lists, industry-specific terminology, and company jargon to test your voice agent's understanding. We support testing for healthcare, finance, legal, technology, and other specialized domains.